Guide dog booted from Canadian McDonald’s
Renee Brady, who has relied on her six-year-old golden retriever, named Able, to be her eyes for the last five years, said she was taken aback when the manager of the restaurant in Winnepeg told her she had to eat her food outside because of the dog.
Brady said at first she thought the manager didn’t realize Able was a guide dog — but quickly learned she was mistaken.
“…He said ‘I know it’s a guide dog, but you’ll have to leave,’ ” she told the Winnepeg Free Press.
Officials from McDonald’s Canada said they have apologized to Brady.
“Our procedures for assisting customers with special needs were not followed and we have addressed the situation directly with the restaurant staff to ensure this does not happen again,” McDonald’s said in a statement.
But Brady says that’s not enough.
“I’m not looking for an apology — I want more. I want positive action. I want training of management and staff so this doesn’t happen again.”
Brady wrote to McDonald’s, asking the restaurant chain to put stickers on their doors letting people know while pets are not allowed to enter, service dogs are welcome.
Posted by John Woestendiek May 24th, 2010 under Muttsblog.
Tags: able, animals, blind, blindness, canada, disability, dogs, guide dog, kicked out, mcdonald's, news, ohmidog!, pets, renee brady, restaurant, winnepeg, working dogs