McDonald’s manager punches customer after ordering service dog out of restaurant
The manager of a Marietta, Ga., McDonald’s punched a mother of two autistic boys in the face after a dispute that started when the manager ordered the twin boys’ service dog, Barkley, out of the store, police said.
The boys’ mother, Jennifer Schwenker, said the incident took place on July 12 when she took the boys to the McDonald’s on Bells Ferry Road to have lunch, WSBTV reported.
The family was about to leave when Tiffany Denise Allen, an off-duty store manager, told them there were no dogs allowed, police said.
Schwenker explained that Barkley is a service dog, allowed by federal law in all public places including restaurants. Schwenker offered to provide proof of the permit for the dog, Marietta police said.
A surveillance tape from the store shows Allen following the family around the McDonald’s. When Schwenker tried to leave, she lost track of one of the boys. She threw her drink on the floor and it splashed on Allen, police said.
The tape shows Allen running after Schwenker in a rage, police said.
Allen has been charged with battery assault and disorderly conduct.
The store issued a statement saying the manager had been fired.
Posted by jwoestendiek July 22nd, 2011 under Muttsblog.
Tags: autism, autistic, barkely. twins, customer, disabilities, disability, dog, georgia, jennifer schwenker, manager, marietta, mcdonald's, mother, punch, restaurant, service dog, tiffany denise allen
Comments
Comment from Mariza
Time July 22, 2011 at 4:02 pm
WOW. What is wrong with some people? Is it necessary to be this inconsiderate? Obviously this “manager” should NOT be working in the service industry!!
Comment from Alicia
Time September 6, 2011 at 7:57 am
How ignorant do you have to be, not to know that service dogs are allowed in any public place. What kind of person would not feel compassion for a mother in such a situation and go as far to punch the mother in front of at least one of her children? This sickens me and once again makes me not want to bring any children into this world.
Comment from vagabonds
Time July 22, 2011 at 12:32 pm
Whether the cup was thrown at her or not are we to believe that it warranted a punch to the face? Or was this just the excuse Allen needed to let this seemingly obnoxious customer in her mind know who’s boss?
http://scallywagandvagabond.com/2011/07/mcdonalds-manager-punches-customer-in-the-face-for-bringing-service-dog-inside/