Founder of service dog group claims he and his dog were mistreated by United Airlines
The founder of Paws and Stripes — a nonprofit organization that provides disabled veterans with service dogs — says both he and his service dog, Sarge, were mistreated by United Airlines.
After waiting 48 hours in Dulles Airport due to cancellations and delays, Jim Stanek said he approached a ticket counter to get help understanding his revised itinerary.
He says he explained was having difficulty reading it.
“He said, ‘Just read it’ and I said, ‘Sir I can’t read it,’ and he said, ‘What are you retarded?’” Stanek recalled.
Wounded in battle, Stanek suffers from a brain injury that makes it difficult for him to concentrate under stress.
In addition to the insult, Stanek says, Sarge was kicked twice by United employees, leaving her “shaking like a leaf. It’s like she has PTSD.”
Stanek said the second, and harder kick came on a shuttle bus that was taking him from one terminal to another. An employee in a United uniform kicked the dog, he said.
“He said he was afraid of dogs,” Stanek said. “(He) kicked her so hard on the rib cage, that she literally jumped up into my lap.”
Stanek is encouraging others to register their concerns about how he and his dog were treated.
“I’m not asking for a red carpet, just treat me the way I’m supposed to be treated,” he said in a video he put together, recounting the incident.
Paws and Stripes works to provide service dogs for veterans with PTSD and Traumatic Brain Injury. The dogs are obtained only from shelters, and are trained by professionals to become service dogs.
Here’s Stanek’s account of what happened:
Posted by jwoestendiek July 25th, 2012 under Muttsblog, videos.
Tags: airlines, animals, dog, dogs, founder, insulted, jim stanek, kicked, military, mistreated, paws and stripes, pets, post traumatic stress disorder, ptsd, service dogs, shelter, united airlines, veterans