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Archive for September 13th, 2017

Woman says Starbucks hot tea burned her and killed her dog

starbucks

A Colorado woman is suing Starbucks, saying she was disfigured and her dog was killed when hot tea served in a cup with an unsecured lid spilled on them at a drive-thru window in Denver.

Deanna Salas-Solano’s dog Alexander was so severely burned that he died at the vet’s office, the Denver Post reported. Salas-Solano underwent skin grafts, the lawsuit said.

The federal lawsuit seeks more than $75,000 in damages.

Starbucks, while declining to discuss specifics, denied the allegations and said video evidence “clearly contradicts the claims made by the plaintiff … While we are sympathetic to Ms. Salas-Solano and the injuries she sustained, we don’t have any reason to believe our partner (employee) was at fault.”

Salas-Solano’s attorneys originally filed the lawsuit in Denver state court in August, nearly two years after the incident.

Salas-Solano said the tea spill caused severe burns, disfigurement, emotional distress, lost wages and physical impairment.

She’d ordered a 20-ounce hot tea at the drive-thru window of a Starbucks on Leetsdale Drive in September of 2015. An employee failed to properly secure the cup’s lid, according to the lawsuit, which described the tea as “unreasonably hot.”

The cup was not sleeved, and it was burning her hands when she spilled it, she says.

Her dog, Alexander, jumped onto her lap and the tea spilled on him, causing the dog to yelp in pain, the lawsuit says. Alexander died shortly after he was taken to a veterinary hospital.