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Archive for September 22nd, 2017

Woman gets very crabby about service dog in Delaware restaurant

A customer who went ballistic over the presence of a veteran’s service dog in a Delaware seafood restaurant has defended her tirade, saying she was the victim of racial slurs.

Ciara Miller, the woman seen yelling in the now viral video, says that before the camera was turned on during the confrontation at Kathy’s Crab House in Delaware City, racial epithets were directed at her by “six or seven people.”

And she told FOX 29 that she stands firm in her belief that her dining experience should not have been spoiled by a dog.

“No, actually I don’t regret how vocal I was. I reacted based on the way they reacted to me,” Miller said.

The dog in question is JP, a Great Dane belonging to retired US Air National Guard Force Master Sgt. Bill Austin who suffers from PTSD. JP was wearing a vest indicating he was a service dog.

Miller objected that her family was seated in close proximity to the dog.

“The dog’s body was about the same height as the table. Basically, the butt was sitting in front of me at the table,” she can be heard to say in the video.

When someone tried to explain to her that JP was a service dog, belonging to a veteran who fought for the country, she responded, “Congratulations, congratulations. My husband’s dad did too … My husband’s dad fought for the fucking country …I don’t care, I don’t care … There should be a separate section for a f—ing animal.”

Bill+Austin+and+JP+Service+DogAustin, meanwhile, said no one said anything racial to Miller, that she started the argument, and that his dog behaved appropriately.

“I really am hoping something positive comes out of this,” Austin said. “This is about bad behavior.”

Since the video went viral, Miller says she has been harassed online.

“I am frightened to send my daughter to school with the level of verbal content is being said to and about me, my family and I based on these fake articles,” Miller said in an email to the Wilmington News Journal.

Kathy’s Crab House issued a statement apologizing for the “embarassing turn of events … It is unfortunate that some of the public are not familiar with federal regulations regarding service animals, which, in fact, do permit service animals into establishments such as grocery stores, public buildings and restaurants …”

The restaurant announced it will be sponsoring a fundraising effort for veterans and service animals.

(Photo: Bill Austin, with his wife and, in the foreground, JP, photo provided by Austin)