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Tag: cargo

United’s new policy limits air travel for dogs who are short-snouted or “strong-jawed”

united-airlinesleashes1

United Airlines plans to resume shipping pets as cargo in July but will do so under a new, more cautious policy that will exclude short-snouted breeds from traveling in their cargo holds.

The new policy will prohibit 25 breeds from traveling as cargo including boxers, bulldogs and pugs.

The airline announced the changes Tuesday, and said its rules and guidelines will continue to be revised under recommendations from American Humane, the animal welfare agency it is working with to improve pet travel.

The changes announced Tuesday do not affect small pets traveling in carriers that fit under seats in the cabin.

United called a temporary halt to shipping pets in March after several dogs were put on wrong flights. A French bulldog died after a flight attendant told its owner to put its carrier in an overhead bin. In 2017, 18 animals died on United, three-fourths of all such deaths on U.S. airlines.

The new policy also bans transporting what the airline referred to as “strong-jawed” breeds, such as pit bulls and mastiffs.

“Transporting pets introduces a variety of risks, and when United approached us we knew we had to take on the challenge of helping improve and ensure the health, safety and comfort of so many animals,” said Robin Ganzert, president and chief executive of American Humane.

United also said it would stop transporting animals between May 1 and Sept. 30 for travel to and from Las Vegas, Palm Springs, Phoenix and Tuscon because of the extreme summer heat in those cities.

The airline is also limiting the number of connections a pet can be routed through on a trip.

None of the policy changes affect small dogs traveling with their owners in the cabin. The restrictions on short-snouted breeds won’t apply to dogs traveling in the cabin.

The new policy doesn’t address service animals and emotional support animals, the Los Angeles Times reported.

The airline said their increase in banned breeds — from six to 25 (the full list is below) — stems primarily from concerns about the health problems that pets with short or snub noses are more likely to have while traveling in cargo holds.

Other airlines also place restrictions on pet travel. Delta, for example, does not accept snub-nosed or pug-nosed pets as checked baggage under any circumstances.

United temporarily halted transporting pets after the death of a 10-month-old French bulldog on March 12 on a flight from Houston to New York. A flight attendant, worried that the dog’s carrier did not fit under the seat, instructed the owners to put the carrier in the overhead compartment, where the dog died during a flight of more than three hours.

United took more heat on its pet transport program the following day, when the airline accidentally shipped a dog to Japan instead of Kansas City, Mo. The animal was eventually reunited with its owner. A third dog was incorrectly placed on a flight to St. Louis, which prompted the airline to divert the flight to Akron, Ohio, the dog’s intended destination.

Here is the full list of the breeds United will ban from traveling as cargo, according to the airline’s website:

Affenpinscher
American Bully
American Pit Bull Terrier/Pit Bull
American Staffordshire Terrier/”Amstaff”
Belgian Malinois
Boston Terrier
Boxer
Brussels Griffon
Bulldog
American Bulldog
English Bulldog
French Bulldog
Old English Bulldogges
Shorty Bulldogs
Spanish Alano/Spanish Bulldog/Alano Espanol
Cavalier King Charles Spaniel
Chow Chow
English Toy Spaniel/Prince Charles Spaniel
Japanese Chin/Japanese Spaniel
Lhasa Apso
Mastiff
American Mastiff
Boerboel/South African Mastiff
Bullmastiff
Ca de Bou/Mallorquin Mastiff
Cane Corso/Italian Mastiff
Dogo Argentino/Argentinian Mastiff
Dogue de Bordeaux/French Mastiff
English Mastiff
Fila Brasileiro/Brazilian Mastiff/Cao de Fila
Indian Mastiff/Alangu
Kangal/Turkish Kangal
Neapolitan Mastiff/Mastino Napoletano
Pakastani Mastiff/Bully Kutta
Pyrenean Mastiff
Presa Canario/Perro de Presa Canario/Dogo Canario/Canary Mastiff
Spanish Mastiff / Mastin Espanol
Tibetan Mastiff
Tosa/Tosa Ken/Tosa Inu/Japanese Mastiff/Japanese Tosa
Pekingese
Pug
Dutch Pug
Japanese Pug
Shar-Pei/Chinese Shar-Pei
Shih-Tzu
Staffordshire Bull Terrier/”Staffys”
Tibetan Spaniel

United to halt shipping dogs as cargo

031818-dog-killed-unitedUnited Airlines is suspending its pet-shipping service and reviewing safety procedures after a string of embarrassing mix-ups last week.

The airline will honor existing reservations for dogs to travel as cargo.

But it won’t be accepting any new pet reservations until the review is completed in May.

“We are conducting a thorough and systematic review of our program for pets that travel in the cargo compartment to make improvements that will ensure the best possible experience for our customers and their pets,” the airline said in a statement.

The move will not affect pets flying in the cabin with their owners.

The airline shipped at least three dogs to the wrong destination in the past week. A Kansas City-bound German shepherd was shipped to Japan after he was mixed up with a Great Dane who was supposed to be sent to Japan. Days later, United diverted a plane to Akron after realizing it had mistakenly loaded a dog aboard the flight from Newark Airport to St. Louis.

And in an earlier, highly publicized mistake, a family says they were forced by a flight attendant to load the carrier their French bulldog was in into an overhead bin.

The dog died before the Houston-to-New York City flight landed.

United, which took full responsibility for the death, claimed the flight attendant “did not hear or understand” the family’s protests.

In addition to reviewing its cargo procedures for pets, the airline is also reviewing its service for in-cabin pets, and it plans to issue brightly colored tags to better identify them in carriers starting next month.

Last year, United reported the deaths of 18 animals on its planes, far higher than other major airlines, according to the Department of Transportation.

1 day later, United screws the pooch again

irgo

A day after a passenger was instructed to put her dog in an overhead bin — an order that turned out to be fatal — United has screwed up again, this time accidentally sending a family’s dog to Japan instead of Kansas City.

Kara and Joseph Swindle, along with their children, were moving from Oregon to Wichita. But their German Shepherd, Irgo — traveling as cargo on an earlier flight — was mistakenly shipped to Japan.

When the Swindles arrived at the Kansas City cargo facility to pick up their dog, they were greeted instead by a Great Dane, who was supposed to have been the one loaded on the flight to Japan.

The airline originally told the Swindles that Irgo would have to stay in quarantine in Japan for two weeks, but apparently that was not required. The dog was scheduled to see a veterinarian before being put on a return flight to Wichita.

Kara Swindle told KCTV5 News that United didn’t know how the mistake happened, but she was told by the airline that the kennels were similar.

United Airlines paid for Swindle and her children to stay at a Marriott Hotel near the airport Tuesday night.

“At this point, all I can do is be hopeful that my dog is going to be okay and return safely,” she said. “I don’t know what else to do at this point. I can’t cry anymore. I’ve cried too much.”

The screw-up came on the heels of a far worse one, in which a United flight attendant told a family to put their dog and its carrier in the overhead bin.

“The flight attendant came, and she was like, ‘You have to put him up there because it’s going to block the path,'” Sophia Ceballos, 11, told ABC News on behalf of her mother, Catalina Robledo, who isn’t fluent in English.

The 10-month-old French Bulldog was discovered dead after the plane landed.

Sophia Ceballos said the flight attendant, after landing, said she didn’t know there was a dog in the bag.

“In the end, she says she didn’t know it was a dog, but she actually touched the bag and felt him there. She’s basically lying to us now,” Sophia said.

(Photos: Kara Swindle)

Nissan unveils a car (in concept) for dogs

It’s not being manufactured yet, but, if it were, there would probably be people lining up for this ultra dog-friendly Nissan.

The Nissan X-Trail 4Dogs, or Rogue as it’s known in the U.S., features dog bed, no-spill water bowl, automatic treat dispenser, clip on harness hooks, a slide out ramp, a shower and dryer and a two-way cam, allowing the driver in the front and the dog in the back to watch each other.

woof in advertisingThose last parts might be a bit much. (Not all dog tech, in our view, is good tech). But for the most part, these are some great ideas.

It’s all just a concept at this stage, developed by Nissan’s European division, Motor Trend reports.

And concepts, while they might get great mileage, won’t get you to the store.

Only of the concept car’s pet-specific features is currently available for purchase as a Nissan accessory: the dog guard above the rear seats.

Nissan-X-Trail-4DogsWhat’s the point of showing us a concept when the car’s not available?

For one thing, it helps create buzz and demand. For another, it lets us think such companies are thinking about us, even if it their project is mostly on the drawing board still. It also allows a company to show us a dream version, so vestiges of that image remain in our heads if and when the real one comes out.

Hopefully, the real thing — if it hits the market — will have a price some of us can actually afford, and will include something more than a $1,000 dog bowl. We’d suggest losing the automatic treat dispenser, too, and the dog-to-pilot cam and communication system.

It’s good to be able to keep an eye on your dog without fiddling with the rear view mirror. But do we really need to have our voices broadcast to them, all the way to the back seat? Do we really need to see them constantly on a 7-inch dashboard display?

And to they really need to see us, on a 10-inch LED screen in the cargo area?

It’s a little Big Brothery.

Nissan says the cargo area is meant to accommodate up to two dogs, but it looks to me like two large dogs would have to be crammed in. It’s even a little tight for a large and a medium.

All the doggie components were designed to be easily removed to free up cargo space for other items when the dog is not traveling with the family. The pet-friendly setup doesn’t interfere with accessing the vehicle’s spare tire, Nissan says.

The built-in shower and ramp are brilliant, and all in all a vehicle like this — at a reasonable price — could give Subaru a run for its money when it comes to the dog-friendliest cars.

So thanks for the video of what could be, Nissan, but don’t tease us. Get to work and give us the real deal.

(Woof in Advertising is a recurring ohmidog! feature that looks at how dogs are used in marketing. You can find earlier posts in this archived collection.)

Delta Air Lines stops flying bulldogs

Your bulldog is no longer welcome on Delta Air Lines, and it’s for their own good.

As we reported last summer, short-snouted dogs run a far higher risk of death when it comes to air travel, with bulldogs heading the list of cargo hold fatalities, according to federal government statistics.

Bulldogs, pugs and other snub-nosed breeds for whom its harder to take in oxygen accounted for about half of the purebred dog deaths on airplanes in the past five years, the data showed.

Since then two air lines have stop accepting bulldogs as passengers, most recently Delta, which based on its review of animal incidents last year, has opted to no longer carry American, English and French bulldogs.

Of the 16 pets that died on Delta flights in 2010, six were bulldogs.

Animal advocates are praising the decision, the Atlanta Journal-Constitution reports.

“We’re pleased that Delta is being attentive and responsive to the particular animal welfare concerns with bulldogs,” said Michael Markarian, chief operating officer of the Humane Society of the United States. Shipping pets in cargo holds “really should only be a last resort, when absolutely necessary,” he said.

Other major carriers have restrictions on bulldogs and some other breeds, or decline to carry any pets in their cargo holds. AirTran Airways and Southwest Airlines only accept pets that fit in under-seat carriers. American Airlines stopped carrying snub-nosed dogs and cats last November.

Delta had already restricted a wide range of snub-nosed breeds from flying in hot weather, including pit bulls, pugs and Persian cats.

U.S. Department of Transportation data shows that 122 dogs died on airlines from May 2005 to May 2010. Of those, 25 were English bulldogs and six were French bulldogs.

The first and last flight of Snickers the cat

I feel bad for what happened to Snickers the cat. But to be brutally honest, I’m having a hard time working up much sympathy for her owner.

Snickers died last week, shortly after arrival at the Hartford airport aboard Delta Flight 738.

Airline officials had promised Heather Lombardi, who had purchased the cat from a breeder in Utah and was having her delivered, that the cargo hold the cat would travel in was climate controlled.

If you can’t guess what happened next, here’s some additional information:

Snickers was 11 weeks old.

Snickers was a Sphynx, or hairless cat.

It is winter, and a particularly cold one.

Once a plane lands, the cargo area is depressurized, and that climate control stuff doesn’t apply anymore.

Lombardi sent out an email blast to tell the world about “the worst tragedy I have ever personally experienced” — not to gain pity, or money, or, we’d hope, bolster her odds in a lawsuit. Instead, she says, she wanted to inform the world of the dangers of shipping a cat, by air, in winter.

With her two children, Lombardi arrived at the airport and was told to wait in the baggage area. Fifty minutes passed after the flight landed, the delay in unloading baggage being caused at least partly by a cargo hold latch that was stuck, she was told.

“I wasn’t incredibly alarmed … I figured she would be fine as long as she wasn’t outdoors,” wrote Lombardi, who paid $290 to transport Snickers. Outdoors, it was 7 degrees.

Upon being handed the crate, Lombardi opened it and pulled Snickers out:

“The kitten was ICE cold, limp, and unresponsive. I IMMEDIATELY put her into my coat, grabbed my kids by the hands & ran out of the airport to get her into my car & cranked up the heat putting all vents on her as I rubbed her trying to warm her up. She couldn’t lift or control any limbs, her breathing was labored, she had a blank stare in her eyes, and she let out a meow. As if to say help me — please. We rushed her to the emergency vet clinic, but to my utter devastation, on the drive, she let out a blood curdling cry & went completely limp …”

Ten minutes after handing the apparently lifeless cat to the vet, Lombardi was informed that Snickers was indeed dead.

“Her last hour of life was spent frozen & unable to escape. I am so utterly devastated — I cannot express to anyone how this feels. I am so sad for her, her little 11 week life lost for no reason. A tragedy that could have been prevented if the airline had valued her little promising life.”

Delta told her it is investigating, but, she said, “the bottom line is that they can’t bring her back to me or my family, there is nothing they can say or do to make this whole. We don’t want a new kitten; we fell in love with HER. She was our new child & there is nothing that can be done to bring her home to us. Snickers lost her life unnecessarily …  Value life everyone, I have just experienced something I pray no one else has too. Don’t let Snickers lost life be in vain, I pray you guys read this & maybe another animals life won’t be lost to the cold & lonely Delta Cargo holds.”

Reading over her summary of events, what stuns me most is that a customer would even consider having an 11-week-old hairless cat transported by air in the dead of winter. That the breeder would permit it is surprising as well. That Delta signed off on it is equally shocking.

So, much as we regret Snickers’ passing, we, unlike Lombardi, wouldn’t aim our anger solely at Delta. There appear to be plenty of humans to share the blame, including the one who — though her subsequent warning not to ship animals when it’s below 30 degrees is valid — probably should have done a little more research and used a little more common sense before having her new hairless cat placed on a plane.

And we have to wonder a little bit, too — coldhearted as it may be at her time of clearly anguishing loss — why, any allergies aside, someone would opt for a pricey, high-maintenance novelty pet from the other side of the country when hundreds of cats are in the Hartford area’s animal shelters, waiting for homes.

Heather Lombardi responds: 

“… I first wanted to thank you for bringing attention to what happened to Snickers. Knowledge is power & even if you don’t agree with my actions & poor decision, not everyone knows or understands the risks of placing your pets in a climate controlled cargo hold. I myself was guilty of that. I do not place blame solely on Delta, my lack of knowledge & belief that travel was safe for animals in this weather was the obvious reason she was on the flight. It’s why I decided to share her story. She died due to my lack of knowledge & an obvious service failure on Delta’s behalf. I can’t control Delta, their practices or policies, what I can control is how I handle the situation. I choose to raise awareness, and I thank you for helping with that.”

When dogs fly: More deaths in cargo

The deaths of seven puppies flying in the cargo hold of an American Airlines jet have added to the growing concerns about pets and air travel.

A shipper last week checked 14 puppies in Tulsa, Oklahoma, for a flight to Chicago, according to SmartTravel.com. Despite the airline’s policy against carrying pets when outside temperatures are expected to exceed 85 degrees, the puppies were in the cargo hold as temperatures on the tarmac rose to 87 degrees by the time the delayed flight departed.

When the flight arrived in Chicago, the puppies were lethargic and in visible distress. They were taken to a vet’s office, but five died initially and two others died later, according to the Associated Press

The airline declined to identify the shipper, or the breed of the puppies. Animals traveling as cargo on American must be at least eight weeks old, and the airline doesn’t allow dogs or cats that have been sedated.

An airline spokesperson said cargo holds carrying animals are routinely kept between 50 and 70 degrees.

But experts — and statistics — say we shouldn’t count on that.

The deaths come a month after the U.S. Department of Transportation warned that short-snouted dogs such as pugs and bulldogs accounted for about half of the 122 dogs that died during U.S. flights in the last five years.

Add in the tales of dogs getting lost at airports and the best advice is to, whenever possible, avoid shipping a pet as air cargo. There are other alternatives — from using Pet Airways, where pets ride in crates in the cabin, to driving, as Ed Perkins of SmartTravel.com notes in a recent column.

The ASPCA recommends that owners avoid shipping pets in the cargo hold, and offers these tips for those who can’t.