A Forsyth Couny woman went to the animal shelter to pick up her dog — only to learn that, due to mix-up, the five-year-old border collie-Lab mix had been put down.
Maximus, after a second biting incident, was being held for an 8-day quarantine at the Forsyth County Animal Shelter.
When Ashley Burton went to pick him up, shelter staff brought out the wrong dog — and it only got worse after that, Fox 8 reports.
Burton says she went to the shelter July 2 to pick Maximus up after he completed the mandatory quarantine period when a second biting offense occurs.
A staff member pulled up the dog’s file, which included a photo of Maximus, and told Burton the dog would be right out.
But the dog that was brought out wasn’t Maximus. It was a pit bull mix named Spike.
After a 30-minute wait, Burton was taken to the shelter manager’s office, where she was told they could not find her dog.
Burton was then told there was nothing else she could do, and to go home while the shelter investigated.
Back home, her phone rang.
“The manager at the shelter, he said, ‘what was supposed to happen to Spike’, the dog that they actually brought me, ‘is what actually happened to Maximus,'” Burton said. “I said, ‘so you mean Maximus was euthanized,’ and he said, ‘yes, he was euthanized and we are so sorry for your loss.'”
“At some point, either the identifying kennel cards were switched, or the dogs themselves might have been switched,” said Tim Jennings, Director of Forsyth County Animal Control.
He said less than clear photos of the dogs, taken at the shelter and placed in their files, may have contributed to the mix-up.
“The photograph is to be the definitive security issue, and in this case we could have done a better job there,” he said.
Jennings said a similar incident happened at the shelter in 2014. Burton, he said, has been given a new dog.
Posted by John Woestendiek August 28th, 2015 under Muttsblog, videos.
Tags: animal shelters, animals, ashley burton, dog, dogs, euthanasia, euthanized, forsyth, forsyth county, forsyth county animal shelter, maximus, mistake, pets, photographs, photos, protocol, quarantined, safeguards, shelters, winston-salem, wrong