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Tag: pet stores

Dog leasing: A deceptive and disgraceful practice that needs to come to an end

Historians debate whether P.T. Barnum ever really said there is a “sucker born every minute,” but never in history (I’d argue) has it been clearer than now how true that statement is.

Maybe that sucker birth rate has increased, and one is born every 10 seconds nowadays. Maybe, it’s the number of charlatans that has increased. Maybe it’s all the modern-day tools at the schemer’s disposal — Internet, infomercials, ever-slicker and more deceptive marketing techniques.

Maybe it’s our own increasing gullibility. Maybe, with our shortening attention spans, we more easily fall for double talk, and accept bald-faced lies as hard truths, and hear only what we want and have time to hear. Maybe it’s our own failure to investigate.

In any case, today, maybe more even than in Barnum’s day, you can sell anybody anything. And you can lease them even more — even a family member.

We’ve written about dog-leasing outfits several times before, going back to 2007 — when the unsavory concept first popped up.

They’ve been through many variations since then, some in the guise of do-gooders, some clearly sleazy, but all ugly at their core.

Why? Because they are all based on the concept that dogs are disposable, here to serve as many masters as we deem fit — not permanent family members, but beings to be passed around by us as need be and in the name of profit.

My earliest recollection of such a company was one called Flexpetz.

It was greeted in the media as a mostly cute idea when it debuted in 2007 — a way for people who weren’t in a position to own a dog to rent one for a few hours, a few days, or share one regularly with another client.

Making it more palatable was its claim to be hooking up dogs in need of humans with humans in need of dogs — albeit it on a temporary basis, and albeit it without much screening, of the dog or the human, or the environments they were headed into, or the reasons people needed to borrow a dog. And albeit for profit. Pretty big profits.

Flexpetz established offices in London, and had plans to open 120 locations in the U.S.

Fortunately, early on, some localities saw it for what it was — slave dogs on call to serve multiple masters. In 2008, after hearing Flexpetz planned to open a location in the city, the Boston City Council passed an ordinance prohibiting dog rentals.

Then the Massachusetts Senate passed a bill that would prevent companies like FlexPetz from setting up shop anywhere in the state.

Representative Paul Frost, a dog-owner who filed the bill, says the business model promoted the idea of “disposable pets .. I am not against business growth or the entrepreneurial spirit. But there is an ethical line you have to keep in mind.”

Flexpetz would go on to close in 2008, but the concept would live on, in numerous variations. And that ethical line Frost noticed seemed to become harder for people to see.

Hannah the Pet Society was founded in Oregon in 2010, and put a new twist on things. The society promised to match you up with a dog, and provide that dog with what it called “Total Lifetime Care” — from dog food to boarding, from veterinary care to funderal arrangements.

All for a start-up fee and “low” monthly payments.

But, contrary to what many thought, those signing up for dogs weren’t really becoming their new owners. Hannah retained ownership of all the dogs it placed, which meant that it could reclaim them, or reassign them, or even euthanize them, whenever it pleased.

In 2016, Seattle Dog Spot exposed some of the questionable practices at Hannah, and an investigation began into complaints against the company that included unnecessarily euthanizing three dogs.

Many of the shelters and rescues providing dogs to the outfit terminated their relationship with them, and the state Department of Justice began looking into the 10 complaints and two lawsuits filed against the company since 2012.

Hannah stopped sourcing and placing pets in 2016.

Today, the biggest name in dog leasing is Wags Lending, another company that’s been accused of not making it clear to customers that they were leasing dogs, and wouldn’t own them when the lease period expired.

As one customer complained, he and his wife signed up to make 27 monthly payments of $95.99 for their bichon frise — totaling $2,687 for the dog, whose store price was $495.

Upon closer inspection of the contract they’d signed, they also learned that, even then, they wouldn’t own the dog.

The dog, unless the San Diego couple forked over yet more money at the end of the lease period, would have to be returned to Oceanside Puppy — the store they leased it from.

Three years later, the horror stories keep coming. Bloomberg did an excellent piece on the seamy side of pet leasing earlier this year.

Here are two more from last week –one from WSB in Atlanta, one from WKMG in Orlando.

It has been well documented by now how Wags does business. But maybe enough repeated exposure will get the message across that this is bad business — not just for dogs, but for the customers who fall for it.

Much like dog cloning, dog leasing never took off in a big way, but it lingers, unfortunately, with new customers being duped, and dogs being placed, repossessed, reassigned and bounced around by a company that cares far more about financing than it does Fido.

No matter how respectable looking a front, or website, they put up, they are basically predators — loan sharks cloaking themselves in cute puppies.

And any pet store selling commercially bred dogs that promotes or refers customers to the service (as many do) is behaving in an equally scummy manner.

The problem is being scummy and doing something technically illegal are two different things.

If the laws aren’t there to drive these people out of business for good, or sue them for everything they are worth, then do what Boston and Massachusetts did nine years ago: Outlaw dog leasing.

Preferably now.

Is America really running out of dogs?

fhsopening 065

America is going to run out of dogs.

That, stunningly, was the conclusion of a Mississippi State University study funded by (and this is the important part) an organization that represents the American Kennel Club, the American Pet Product Association, PetSmart, breeders and other pet industry leaders.

The study disputes oft-cited figures from the leading animal welfare organizations, which estimate between 1.9 million and 2.5 million dogs are euthanized by shelters every year.

Instead, the study says, fewer than 780,000 unwanted dogs are being euthanized a year, many of them dangerous or damaged, and America will soon not to be able to meet the demand for dogs through shelter dogs alone.

Not that it currently does, or ever has.

The Pet Leadership Council funded the study, then hired additional analysts to “interpret” (read, spin) the results.

As a result, the message they are putting forth is not that progress is being made in reducing the numbers of unwanted animals that end up euthanized (the reality), but that America is going to run out of dogs (the new myth).

In a press release, the PLC says it is “welcoming” the study’s findings — as opposed to saying they paid for it — and that those findings show a need for more “responsibly bred” dogs.

“Mississippi State’s study will also have a significant impact on the national conversation about responsible pet ownership,” said Mike Bober, President of the Pet Industry Joint Advisory Council and consultant to the PLC. “Without this concrete data as a starting point, it has been all but impossible to discuss solutions because we couldn’t agree on the scope of the problem. This data also provides valuable information for those contemplating legislation that impacts the availability of dogs in their communities.”

Here are the far from solid numbers the study came up with.

American shelters are taking in 5.5 million dogs a year, about half of which end up euthanized. America, based on census figures, ownership patterns and the life-span of dogs, needs about 8.1 million dogs a year to maintain current levels of ownership.

With only 2.6 million dogs being adopted out of shelters each year and far fewer transferred or euthanized, “that means millions more must come from other sources.”

Meaning breeders. Meaning large scale puppy mills and store bought dogs and all those other things that helped lead to the dog overpopulation problem in the first place and are better off gone.

“It’s a total myth for anybody to say or think that every American who wants a dog can go to a shelter and find one,” said Mark Cushing of the Animal Policy Group, the lobbying firm that “crunched the numbers.”

“Increasingly the ones we are euthanizing are very sick or dangerous,” he added.

So shelter dogs are going to run out, they’d like to have you believe, except maybe for the dangerous and sick ones you wouldn’t want in the first place.

That’s not only balderdash, it’s the kind of fear tactics that have become so common in the world of politics and persuasion — somehow even more loathsome when applied to the world of homeless dogs.

The study seems to assume that shelters are the only source of homeless dogs, when in fact rescue groups, formal and informal, have become an increasingly popular option and are finding homes for more and more dogs. Nor does it seem to address the number of non-professionally bred dogs being born, despite more spaying and neutering. Nor does it address the hundreds of millions of unwanted dogs in other countries in need of homes.

The Pet Leadership Council commissioned the study as a follow-up to a survey it previously commissioned on dog ownership rates and where people get their dogs. A lobbying group that advises the council then used the study to extrapolate that Americans wanted more than 8 million dogs in 2016 and will want more than 9.2 million by 2036, the Washington Post reported.

The study suggests that euthanasia estimates by the Humane Society of the United States and the No Kill Advocacy Center, both of which say about 2.5 million animals are killed in shelters each year, may be based in large part on animals other than dogs.

The research was funded by the Pet Leadership Council, which represents organizations including the American Kennel Club and the American Pet Products Association; PetSmart and other large retail stores; and the Pet Industry Joint Advisory Council, which is the legislative and lobbying voice of the pet industry.

Mike Bober, the president and CEO of PIJAC, which regularly lobbies on behalf of commercial-scale dog breeders and pet stores at the legislative level, said the study shows dog breeding and retail sales must remain protected under state and federal laws.

“Adoption can’t be our only option when it comes to helping Americans find their ideal, lifelong companions,” Bober said. “Responsibly bred puppies are an essential part of the equation.”

The industry push comes at a time that “adopt, don’t shop” campaigns urging consumers to shun breeders and pet stores are showing some results.

According to the Humane Society, more than 200 localities have passed “puppy mill” laws in the past two years that sometimes make it illegal for pet stores to source dogs anywhere other than shelters and rescuers. A similar state-level law is under consideration in New Jersey.

Breeders and pet-store owners see such legislation as misguided, saying there are not enough dogs in U.S. shelters to fill annual consumer demand.

“Our concern was that so many very different estimates have been generated by a number of entities that have often led to conflicting conclusions,” said Bob Vetere, president and chief executive of the American Pet Products Association. “It is important to have a solid understanding of the facts before making decisions impacting the supply and availability of healthy dogs.”

The study’s findings were presented Tuesday at the North American Veterinary Community conference in Florida. While the Pet Leadership Council issued a press release about the study Wednesday, it has yet to be published in a scientific journal.

The study is based on a telephone survey of 413 shelters, out of an estimated 7,100 shelters nationwide.

Using data from the surveyed shelters, the researchers concluded that more than 5.5 million dogs enter shelters each year, about 2.6 million get adopted, and that fewer than 780,000 are euthanized. The remainder are returned to their owners, or transferred to other rescues or shelters, the study said.

What trash should we cash?

seussWhen an author pens some words

Then decides to abort ’em

Is it right to dig them up

And publish them post mortem?

When an artist abandons or otherwise trashes a work in progress — be that artist a musician, painter or writer — it’s usually for good reasons

When an heir, agent or publisher digs up the discarded work of a dead or incapacitated artist it, and seeks to package it for public consumption, it’s usually for one:

Profit.

That — more than paying homage, more than fleshing out the historical record — is what’ I’d guess is behind the publication of “new” books by two of America’s most beloved authors.

Harper Lee’s Go Set A Watchman — essentially the trashed first draft of To Kill a Mockingbird — was released this summer, even though some say, given Ms. Lee’s mental state, she isn’t likely to have endorsed the project.

What Pet Should I Get, by Dr. Seuss (Theodore Geisel), hit bookstores today — 24 years after his death.

Fifty years after Seuss and Lee became part of popular culture, their respective publishing houses are saying, in effect — and like an infomercial — “But wait … There’s more.”

The new Seuss book is based materials found in the author’s San Diego home in 2013 by Geisel’s widow, Audrey.

According to Random House, when Audrey Geisel was remodeling her home after his death, she found a box filled with pages of text and sketches and set it aside with some of her husband’s other materials. Twenty-two years later, she and Seuss’s secretary revisited the box.

They found the full text and sketches for What Pet Should I Get? — a project that, seemingly, Seuss didn’t feel good enough about to pursue.

As reincarnated books go, Go Set a Watchman has proven far more contentious.

On top of questions over whether Lee wanted the work published, it’s first-version portrayal of Atticus Finch as a bigot is hard for some readers to take, especially those who read Mockingbird.

What Pet Should I Get? hasn’t entirely escaped controversy.

The story line is simple:  A brother and sister (the same ones featured in One Fish, Two Fish, Red Fish, Blue Fish) go to the pet store with permission from their parents to pick out a pet.

The can’t seem to agree. The brother wants a dog, the sister wants a cat, and some consideration is given to a “Yent that could live in a tent.”

Some reviews are saying the rhymes lack the pzazz and zaniness of Geisel’s better known works.

In addition, the book doesn’t stand up to the test of time. It was written in a day that buying a dog from a store was deemed acceptable — decades before the atrocities of puppy mills (where many such dogs came from) became known.

Among the book’s earliest critics — even before it came out — was PETA, whose president contacted Random House to point out it might send the wrong message to young readers. Apparently, Random House took the advice to heart. In an eight-page afterword, the publisher makes a point of explaining, among other things, that families should adopt rather than buying dogs and cats from stores.

What’s not addressed are the ethics of profiting off selling the unpublished works of the dead.

In the spirit of Dr. Seuss, let me conclude with a couple of modest thoughts. You can call them little point one and little point two.

Point one is a note to creative types. You might want to consider outlining in your will, in great detail, what may or may not happen to, and who should get any profits from, any unpublished works that you squirreled away in a drawer rather than burned or threw away.

Point two is that, in celebrating our beloved writers, particularly two who shaped the lives, hearts and brains of so many children and young adults, remembering their wishes should be paramount.

The publishing world is something of a zoo, and it’s not above shoveling out some stinky stuff wrapped in shiny new packages.

So be careful of that wily fox

He’s smarter than a lot of us

Watch out for tigers, snakes and bears

Beware the hippo-posthumous

 

Should you lease your next dog?

bichon-frise-puppies

Anthony and Françoise Claessens thought they were buying a dog.

They took the little bichon frise home, named it Tresor II (after their recently deceased bichon) and only later in the day got around to taking a closer look at the paperwork from the pet store.

The contract they’d signed called for 27 monthly payments of $95.99, totaling $2,687, for the dog, which had a store price of $495.

And at the end of the 27 months, the contract said, they still wouldn’t own the dog — because what they had signed wasn’t for a loan. It was a lease.

The dog, unless the Claessens forked over yet more money at the end of the lease period, would have to be returned to Oceanside Puppy — the store they bought, check that, leased it from.

“I have never heard of leasing a dog in my life,” Anthony Claessens, 80, told the San Diego Union-Tribune. “We were under the understanding we were purchasing a dog … I feel that we were swindled.”

We can’t argue with that choice of words.

The store, with two branches in the San Diego area, and the finance company, WAGS Financing of Reno, Nev., say they’ve been offering financing and leases on dogs for more than a year, and that nobody is being swindled.

“I think that’s very unfair that they are saying we are being fraudulent,” said David Salinas, who owns the shop on Oceanside Boulevard.

“It is only a surprise to the customer if they are not reading their contract,” Salinas added. “As a courtesy, we explain it the best we can.”

According to the couple, no store employee mentioned that they were signing up for a lease.

Under the lease contract, lessors have the option of returning the dog at the end of the term or paying an additional charge to purchase the pet.

“Over the last 10 years, lease-to-own and rent-to-own is becoming a much more common way for people and consumers to purchase goods,” said Dusty Wunderlich, CEO of Bristlecone Holdings, WAGS’ parent company.

The Claessens returned their leased dog around the middle of November and the company agreed to cancel the contract.

Since then they’ve found another bichon frise, this one from a shelter.

(A litter of bichon frises, from galleryhip.com)

Chicago’s oldest pet store goes humane


Chicago’s oldest pet store has decided to stop selling dogs purchased from breeders.

Sonja Raymond, whose family has been operating Collar & Leash since 1956, says the shop will deal only in adoptable dogs from shelters and rescues, according to CBS in Chicago

Raymond said she’d been considering the switch for five years — after noticing animals coming into the store with genetic defects and incurable illnesses, despite the assurances she received from her suppliers that the pups didn’t come from puppy mills.

“You know I had gone on the word of my distributors that I get my dogs from — that ‘Oh yeah these people are reputable, I’ve known them for years,” she said. “Within the past year I have found out they lied.”

Also pushing Collar & Leash to make the switch was the The Puppy Mill Project, a Chicago-based non-profit organization created to raise awareness about cruelty in puppy mills.

“We’d been in touch with the Puppy Mill Project Founder, Cari Meyers, for a long time, and realize it’s time we take this jump with them to help make a statement to put an end to puppy mills,” Raymond said.

“We will no longer buy and sell cats and dogs from mills and are proud to align ourselves with The Puppy Mill Project,” she said.

“It’s my biggest hope that as they become humane, other Chicago pet stores selling dogs and cats will follow in their footsteps, said Puppy Mill Project founder Meyers.

The store will hold a grand re-opening weekend Saturday and Sunday, April 6 and 7.

Leave it to Bieber: Pop star urges adoptions

PETA, knowing better than most how much cute and fuzzy things appeal to the public, has tapped Justin Bieber to start in his second public service announcement for the organization.

Justin sings the praises of adopting pets in a PSA whose tagline is, “Animals Can Make U Smile. Adopt From Your Local Shelter.”

According to PETA, Bieber wants his fans to know that buying a dog or a cat from a pet store or a breeder takes a home away from a shelter animal,  3 to 4 million of which end up euthanized in America each year. Buying a dog, PETA says, supports puppy mills, operations in which dogs are raised in cramped, crude, and filthy conditions.

While preparing for the release of his debut album, My World, Bieber devoted some time to talk to peta2 about compassion for animals — something he says his dog Sam helped instill in him. “We moved to a city where we didn’t really know anybody, so I kinda wanted a friend around. And Sam was kinda like that friend.”

Bieber appears not with Sam, but with a dog named Bijoux in the newest PETA spot.

“It’s really important that people adopt,” Bieber says. “I really encourage going out to an animal shelter or a place where you can get a dog that has been abandoned or doesn’t have a home.”

You can learn more about Justin Bieber and his public service announcement at peta2.com

Hermosa Beach to ban pet sales in stores

Hermosa Beach does not have any pet stores that sell dogs or cats — and if the city council has its way, it never will.

City officials took the first step Tuesday night in banning the sale of dogs and cats in city pet stores – a move designed to raise awareness about animal welfare issues, discourage puppy mills and encourage pet adoptions. A final vote is planned April 13.

An ordinance prohibiting the practice – modeled after a recently enacted ban in West Hollywood – won unanimous support from the city council and will return for final adoption at the next meeting, the Daily Breeze in Torrance reported.

City Manager Steve Burrell says the ban would not extend to veterinary clinics arranging and assisting in dog and cat adoptions.

“This is thought to provide the beginning of the emphasis on cutting down on the number of puppy mills and cat factories in various places,” Burrell said.

If it approves the ordinance, Hermosa Beach would join West Hollywood and South Lake Tahoe in outlawing the sales of dogs and cats in pet stores.