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Tag: service dog

Memorial service planned for 14 dogs who died at Saskatchewan boarding facility

kaliA memorial service will be held in Canada Saturday for the owners, families and friends of 14 dogs who died at a Saskatchewan kennel with a faulty heating system.

Until then, outraged owners and an outraged community will try to work through their anger — much of which is being expressed on the Facebook page of the Playful Paws Pet Centre in Saskatoon.

“You better lawyer up,” one irate owner warned. “The fact you knew that overheating occurs and have no temperature monitoring, what the **** is wrong with you. You better get a lawyer because I will make it my personal mission to shut your negligent business down. Absolutely unforgivable my dog dies under your watch. By Christ I will never forgive you.”

The kennel’s post about the deaths has drawn close to 600 comments — some from families of the victims, nearly all expressing outrage.

Despite having knowledge of a faulty heater, the kennel — which boasts of providing 24-hour supervision — left the dogs unattended in an upstairs kennel room overnight Friday.

Though a mild evening, the heater pumped hot air into the room all night and the dogs all died of suspected heat-related causes.

playful-pawsIn a statement on its Facebook page, Playful Paws said “staff and management … are devastated to acknowledge the loss of life of 14 dogs on early Saturday morning. We are incredibly saddened by this travesty of life and cannot express enough our sympathy to the families of these dogs…

“A mechanical failure on one of our roof top heating units caused it to continuously push heat into one of our upstairs kennel rooms, to the point that the dogs being kept there passed away.

ellaandkali“We love our dogs and each of our team is trying to personally cope with this terrible loss. Having said that we understand that our pain is small compared to the loss that is being experienced by our dog’s owners. Our sincerest of sympathy goes out to all of these individuals and the family and friends who loved these dogs.”

A former employee of the kennel said management was well aware of ventilation problems and other health issues.

“A proper kennel exchanges its air four to six times an hour. They did not have any type of fresh air exchange for the entire building,” dog trainer Fred Glawischnighe told CBC.

ardie-autism-service-dogAmong the 14 dogs being cared for at the kennel was an autism service dog named Ardie who belonging to 6-year-old Easton Irwin, who waited three years to get him.

Kelsey Friesen said she was informed on Saturday that her four-year-old daughter’s dog, a catahoula mix named Kali, was one of the 14 dogs that perished.

“It’s her best friend and now we have to tell her that her dog is not coming home,” she told CBC News.

Acadia McKague’s Funeral Centre will be holding a public memorial for the families Saturday.

(Photos provided by families)

Diabetic alert dog Taffy makes the yearbook

harryandtaffy

A diabetic alert dog named, of all things, Taffy is pictured in the new Northern Guilford High School yearbook, appearing right next to the human he serves.

Taffy and Harry Hulse, a sophomore, started the school year together — Harry’s first with a diabetic alert dog at his side.

The dog is able to detect spikes and drops in Harry’s blood sugar and notifies him by pawing him.

Before Taffy, the 15-year-old North Carolina boy had to check his blood sugar up to 15 times a day.

“My blood sugar is very unstable,” said Harry, who uses an insulin pump to help regulate his levels. “He’ll alert me when that happens by pawing me on my leg or scratching me.”

Harry was diagnosed with type 1 diabetes in 2010 and has hypoglycemia unawareness. When his blood sugar is low he doesn’t receive the typical warning symptoms, such as sweatiness or shakiness. He received the dog last August through Diabetic Alert Dogs of America in Las Vegas.

While fellow students were surprised to see the dog following Harry at first, they’ve grown used to the sight.

taffy“People really don’t even know he’s there. He’s really quiet,” said Harry told Fox 8 News.

Taffy remains on duty while Harry sleeps at night.

“When I’m sleeping, I obviously don’t know what’s going on and my mom and dad aren’t aware either,” he explained the teenager. “My blood sugar is supposed to be between 110 and 150 and once it dropped to 43 while I was asleep.”

Taffy woke him up by pawing him.

yearbookGetting Taffy’s photo in the yearbook was his mother’s idea. He didn’t know about it until the photos were taken.

” … They said, ‘We’re taking a picture of your dog, too.’

“He looked really cool,” Harry said of the dog. “He looked better than me.”

A boy and his service dog are together again

zachanddelilah

An autistic boy has gotten his service dog back — and, with her, a little bit of himself, according to his mother.

“I’ve already seen him coming out and expressing himself again and being verbal,” Michele Carlisle said after her son Zach reunited with Delilah, the service dog that was lost, placed in a shelter and adopted out to another home.

“He started talking and he was talking to her the whole way home, and I was like, ‘Oh my God! He’s back. Zach’s back!'”

The Humane Society of Tampa Bay announced Friday on its Facebook page that Zach and Delilah had been reunited after eight months apart.

Last August, shortly after the Carlisle family moved from Alabama to Brandon, Florida, Delilah — Zach’s service dog for six years — ran off.

She was found without identification and taken to the humane society’s shelter, where, four days later, another family adopted her.

Michele Carlisle — though she’d been checking shelters in the weeks after Delilah disappeared — learned later that a photo of the dog had appeared on the humane society’s website months earlier.

When the humane society learned it had accidentally adopted out a service dog, it contacted Delilah’s new family, but the family declined to return her, saying she had bonded with her new family in the months they’d been together.

But WTSP reported that after seeing news reports on the boy’s difficulty coping without Delilah, they changed their mind and decided Delilah should be with him.

Zach has autism and suffers from seizures. Delilah serves as his therapy dog, alerting the family to upcoming seizures, comforting Zach and helping him overcome his social anxiety and tendency not to speak.

When the two were reunited at the humane society, Zach, 8, was talking plenty: “Is it her?” he whispered to his mother. “It is! Oh, my God… Best day ever.”

Delilah, newly equipped with a microchip, sniffed Zach, jumped up on him and licked his face.

According to his mother, Zach doesn’t often speak to people around him, but freely shares his feeling with Delilah.

Michele Carlisle thanked the family for returning her.

” … I really do appreciate them doing the right thing and coming forward and bringing her back, so that we could be reunited because that was huge,” she said.

“They never wanted to take a dog from a family that needed it,” said Dr. Nicole Cornett, the veterinarian for the Humane Society of Tampa Bay. “They just felt that with everything that happened that it would be in the dog’s best interest and in Zach’s best interest to give them back.”

You can see a video of the reunion here.

(Photo: WTSP)

The dog so fat he had to fly first class

hankthetankA 165-pound mastiff perched atop a cushion was wheeled on to an American Airlines flight in Los Angeles this week, startling passengers when he took a seat in first class.

The dog, named Hank, was photographed by a fellow passenger, tweeted, and widely retweeted.

“It was huge. I have never in my life seen a dog that fat – it was massive,” said Madeleine Sweet, who took the photo.

The passenger said it appeared that Whitman had bought two first class tickets on the LA flight – one for her and one for Hank.

“Everyone, both while boarding the plane and on the plane before takeoff, was speculating as to how the dog got so fat,” she said. “You could legitimately hear hushed whispers of ‘He’s riding first class.'”

Hank sat in the front row of first class on the flight bound for Denver.

Hank belongs to Kari Whitman, an interior designer who founded Ace of Hearts Dog Rescue in Beverly Hills. He is a service dog who detects her seizures., according to NBC in Los Angeles.

As for Hank’s weight issues, they are the result of an illness, and have left him unable to get around much without the aid of a cart.

It appears that this wasn’t Hank’s first flight, or his first first class one, judging from an Instagram for @hankthetank.

Fellow travelers say Hank sat on the floor and that he stayed quiet for the entire flight.

More than probably can be said for some passengers.

(Photo: Madeleine Sweet, via Twitter)

Despicable Santa: A Santa in Mission Viejo turns away autistic girl and service dog

abcde

A Southern California shopping mall has apologized to the family of a young girl with autism after she and her service dog were turned away by a Santa who was either allergic to the dog, afraid of the dog, or just a most unjolly sort.

The Santa on duty during the incident at The Shops at Mission Viejo was fired, as was at least one elf, and the mall has invited both the girl and her dog back to visit with a more compassionate Santa.

The girl, Abcde (pronounced Ab-Suh-Dee) Santos, had waited in line for half an hour with her service dog Pup-Cake.  But before Abcde could take a seat on Santa’s lap,  she was turned away, apparently because the man playing Saint Nick was not a fan of Pup-Cake, a pit bull, ABC7 reported.

pupcakeFamily friend Julie Miller says Pup-Cake is a specially trained service animal that accompanies Abcde everywhere she goes.

“The dog is not a breed when it is a service animal,” Miller told ABC. “A service animal is a highly trained companion to an individual and the breed is secondary. The Americans with Disabilities Act gives an individual with a disability the right to have their companion and service animal with them to do the job that they’re trained to do.”

Friend say Abcde, rather than wanting to tell Santa what she wanted for Christmas, had hoped to ask him what he was wishing for this year.

Miller said even though Abcde was turned away by Santa and associates, the fact that she patiently waited 30 minutes to see him was something to celebrate.

“Any person who has a child on the spectrum would look at that and think ‘Wow,'” she said

Abcde’s mother wrote about the incident in a Facebook post. She said after Santa refused to meet with the girl and dog, the family offered to take Pup-Cake outside. They were told the visit would still not be allowed because Santa had dog allergies.

Miller said the shopping center responded quickly once they were told what happened.

“We do not condone the behavior displayed by Santa and have worked with our partners at Noerr, the company that hires our Santas, to replace this Santa with one that is more compassionate to our guests’ needs,” The Shops at Mission Viejo wrote on its Facebook page. “We look forward to welcoming back the Santos family and Pup-Cake for a special Santa experience.”

Noerr’s CEO also posted a statement to the mall’s Facebook page:

“For 26 years, The Noerr Programs has devoted itself to sharing the heart of Santa through the creation of magical Christmas experiences for all children and their families. The entire team at The Noerr Programs sincerely apologizes for any distress caused by this situation, and truly regrets the incident. We have reached out to the girl’s family, in an effort to extend a private Santa visit with complimentary photos of both the child and her service dog.”

Whether that happier ending will come to pass is questionable.

Abcde is still upset by what happened. “Right now Abcde does not want anything to do with anything Christmas,” the family said in a statement.

“The family is working on reigniting that hope she had; if and when it happens she will visit Santa at The Shops. She will have her 30 seconds with Santa so she can ask him what he wants for Christmas. If she wants to. Not until then.”

(Photos: Facebook)

TJ Maxx manager asks Boston Marathon bomb survivor to remove her service dog

sydney

A 19-year-old survivor of the Boston Marathon bombing was told her service dog was not allowed to walk the aisles of a TJ Maxx in New Hampshire.

Sydney Corcoran says she was shopping at the store in Nashua when a store manager said her service dog needed to be placed in a store-supplied “carriage” or leave the store.

Corcoran suffered shrapnel wounds in the bombing and her mother, Celeste, lost both legs. Sydney Corcoran got Koda, her service dog, to help her deal with post-trauamatic stress disorder.

“He’s crucial to my everyday life now,” she told WCVB.

Last Thursday, Koda was wearing his service dog vest when a manager approached and said, “If you want to keep your dog in the store, you have to put him in the carriage.” Sydney said she informed the manager that Koda is a service dog and that he wouldn’t be able to fit comfortably in the carriage. The manager, she said, told her the carriage was a new policy, and that she was required to comply.

celesteSydney left the store and called her mother, who, when she went to the store in person, received an apology.

“She said, ‘I’m sorry.’ And I said, ‘That’s not good enough. You should have known,'” Celeste said. “You just made someone with an emotional disorder so much worse.”

She added, “There are so many people with invisible, silent injuries — and the public needs to be aware that their service animals are sometimes their lifeline.”

TJ Maxx said in a statement: “We are taking this customer matter very seriously. Customers with disabilities who are accompanied by their service animals are welcome in our stores at any time.

“We have looked into the particulars regarding this customer’s experience and deeply regret that our procedures were not appropriately followed in this instance. We are taking actions which we believe are appropriate, including working with our stores to reinforce the acceptance of service animals.”

(Photos: Top, Sydney and Celeste Corcoran with Koda, WCVB; bottom, Celeste and Sydney in this year’s Boston Marathon, Reuters)

Condo association to pay for its stupidity

fischerA Florida condo association that told a woman with multiple sclerosis that her service dog was too big has agreed to pay $300,000 to atone for its collective stupidity.

The settlement followed a federal judge’s declaration that Sabal Palm Condominiums in Davie, which sued to force the woman to get rid of the dog, had behaved in a manner both absurd and unreasonable, not to mention in violation of the Fair Housing Act.

“Sabal Palm got it exactly — and unreasonably — wrong,” U.S. District Judge Robert N. Scola wrote in his order.

“This is not just common sense — though it is most certainly that.”

Scola ordered the condo association to allow Deborah Fischer, a retired art teacher, to keep her service dog, the Miami Herald reported.

Fischer, who uses a wheelchair and has limited use of her arms and hands, received a service dog in November 2011 from Canine Companions for Independence, a nonprofit group that provides dogs for people with disabilities.

The dog — a 5-year-old Labrador-golden retriever mix named Sorenson — has been trained to help Fischer pick things up, open and close doors and retrieve items from counter tops.

The condominium association, saying the dog violated its 20-pound limit on pets, began demanding medical records and other information to prove that Fischer needed Sorenson — and it sued Fischer when, it said, she failed to provide it.

Fischer, along with her husband, Larry, counter-sued, saying the condo board’s demands violated the federal Fair Housing Act, or FHA.

Judge Scola, in a 30-page ruling, strongly agreed with Fischer.

That the condo association “turned to the courts to resolve what should have been an easy decision is a sad commentary on the litigious nature of our society. And it does a disservice to people like Deborah who actually are disabled and have a legitimate need for a service dog as an accommodation under the FHA,” he wrote.

Condo board members suggested that Fischer could get a smaller service dog, but Scola didn’t buy that argument.

After Scola ruled in the Fischers’ favor, their attorney negotiated a $300,000 settlement with the attorney representing Sabal Palm.

Fischer said Sorenson can recognize 40 separate commands.

“He has made my life so much better,” she said.

(Photo: Courtesy of Matthew Dietz)